FAQs

Frequently asked questions

Will it fit my iPhone?

Each Groove Case is made for one exact model. We make it for iPhone 13 Pro Max; iPhone 14, 15 and 16 (standard, Pro and Pro Max); iPhone 17, 17 Pro and 17 Pro Max; and iPhone 18 Pro and 18 Pro Max. Not sure which you have? On your iPhone open Settings → General → About and check Model Name, then choose that same model on the product page.

Can I mix models and colours in a set?

Yes. Choose 2, 3 or 4 cases and pick the iPhone and colour for each one. You pay R349, R299 or R269 per case, applied automatically in your cart.

How much is delivery and how long does it take?

Delivery is tracked and takes 7 to 15 working days anywhere in South Africa. It costs R49, or it is free when you sign up with your name and email on our website (you get a free-delivery code, once per customer). You will get tracking by email once your order is on its way.

How do I pay?

Checkout is secured by Yoco. You can pay by Visa, Mastercard, American Express, Apple Pay or Google Pay.

Does it work with wireless charging?

Yes. The slim hard shell works with standard (Qi) wireless chargers, so you don't need to take it off.

Does it protect my phone?

It is a rigid hard shell with a raised lip around the camera and the screen, so the lenses and glass sit off flat surfaces. Slim, but protective for everyday knocks.

What if my case arrives damaged?

If your case arrives damaged or broken, let us know within 7 days of delivery with your order number and a clear photo, and we will replace it or refund you. See our Shipping & Returns page for details.