Shipping & Returns

Shipping

We deliver anywhere in South Africa, fully tracked.

Delivery: R49 per order
Free delivery: sign up with your name and email on our website and you get a free-delivery code (once per customer)

Orders are prepared and dispatched on working days (Monday to Friday). Delivery typically takes 7 to 15 working days from the day you order. You will receive tracking by email as soon as your order is on its way.

Our 7-day guarantee

If your case arrives damaged or broken, let us know within 7 days of delivery. Email or WhatsApp us with your order number and a clear photo of the damage, and we will replace it or refund you. We review every claim within 1 working day.

Claims without a clear photo (or a short video where a photo cannot show the damage) cannot be approved.

Refunds

Approved refunds are made to your original payment method and can take 5 to 14 business days to reflect, depending on your bank.

What is not covered

Damage caused after delivery or by misuse, and claims submitted without a photo or video. Your rights under the Consumer Protection Act and the Electronic Communications and Transactions Act are not affected.

Need help?

WhatsApp us on +27 78 048 6611 or use our Contact page. We reply the same day.